Starstream Privacy Policy


Starstream Privacy PolicyThis Privacy Policy describes how your personal information is collected, used, and shared when you use starstream.app (the “App”). Starstream provides ticket emailing "the Service" to merchants who use Shopify to power their stores.PERSONAL INFORMATION WE COLLECTWhen you install the App, we are automatically able to access certain types of information from your Shopify account: the details and contents of your orders, your products, including customer information, and the specifics of your shop including but not limited to timezone information and location.When you visit the App, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the App, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the App, and information about how you interact with the App. We refer to this automatically-collected information as “Device Information.”We collect Device Information using the following technologies:- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the App, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the App.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.HOW DO WE USE YOUR PERSONAL INFORMATION?We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.SHARING YOUR PERSONAL INFORMATIONWe may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.DATA RETENTION
When you use the app we use the Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
Sainte-Julie, QC, Canada